ReLap Privacy Policy

Introduction

Welcome to ReLap! This Privacy Policy covers how we collect, use, and manage your Personal Information when you use our digital services (“Services”). Protecting your privacy is a priority for us, and we aim to provide you with clear information about how your data is handled.

Updates to This Policy

Our Privacy Policy may change over time. We will update this page with any changes, and if necessary, by law, inform you directly. Continued use of our Services signifies your acceptance of the updated Privacy Policy.

Information We Collect

1. Personal Information You Provide:

   – Contact Information: We gather details such as your name, email address, postal address, and phone number.

   – Account Information: This includes your username, password, and any other profile details.

   – Payment Information: We collect data related to your payments, including credit card information and billing address.

   – Purchase Information Details about your orders, product preferences, and purchase history are recorded.

   – Communications: This covers any emails, messages, or correspondence you send us.

   – Feedback and Surveys: Information you provide through product reviews, feedback, and surveys.

2. Automatic Information:

   – Device Information: We automatically collect information about your device, such as IP address, browser type, device type, and operating system.

   – Usage Data: Details about your interaction with our Services, including pages viewed, links clicked, and time spent on our site.

3. Information from Other Sources:

   – Third-Party Services: We may receive data from social media platforms, advertising networks, and other partners.

   – Updated Information: We may obtain updated address details from carriers to improve delivery efficiency.

   – Public Sources: We might access publicly available information from databases.

   – Business Partners: Data shared by partners to help us deliver services and offers.

How We Use Your Information

We use your Personal Information for several purposes:

– Order Fulfilment: To process your orders, handle payments, and manage deliveries.

– Service Improvement: To analyze performance, fix issues, and enhance our Services.

– Personalization: To recommend products and tailor your experience to your preferences.

– Voice and Image Services: To utilize voice inputs, images, and videos as needed.

– Legal Compliance: To adhere to applicable laws and regulations.

– Communication: To send you updates, promotional offers, and other relevant information.

– Marketing: To deliver advertisements and evaluate the success of our marketing efforts.

– Customer Support: To address your queries, provide support, and resolve any issues.

**Sharing Your Information**

We do not sell your Personal Information. We may share it in the following situations:

– Affiliates: With our subsidiaries and affiliated entities under this Privacy Policy.

– Service Providers: With third parties who assist us with services such as payment processing, shipping, and marketing.

– Business Transfers: During mergers, acquisitions, or sales of company assets.

– Legal Requirements: To comply with legal obligations or protect our rights and safety.

– With Your Consent: If you explicitly agree to share your information.

– Analytics and Advertising: With partners to understand usage and improve our advertising strategies.

Security of Your Information

We take your security seriously by implementing several measures:

– Encryption: We use encryption to protect your data during transmission.

– PCI DSS Compliance: We adhere to Payment Card Industry Data Security Standards when handling payment information.

– Safeguards: We use physical, electronic, and procedural measures to protect your data.

– Identity Verification: We may require proof of identity to disclose certain information.

– Device Security: We provide security features on our devices to prevent unauthorized access.

– Personal Responsibility: We encourage you to protect your passwords and ensure secure access to your devices.

Children’s Privacy

Our Services are intended for adults and not for children under 18. If you’re under 18, you must use our Services with parental or guardian involvement.

Your Rights and Choices

You have several rights regarding your Personal Information:

– Access: You can view your personal data, including recent orders and profile details.

– Correction: You can update or correct your information and payment details.

– Deletion: You can request the deletion of your data, subject to certain legal requirements.

– Objection: You can object to certain processing activities.

– Data Portability: You can request a copy of your data in a structured format.

– Marketing Opt-Out: You can unsubscribe from marketing communications at any time.

Data Retention

We keep your information for:

– Service Provision: As long as needed to provide our Services.

– Legal Compliance: To meet any legal obligations.

– Practical Retention: Considering legal and regulatory requirements.

Third-Party Links and Services

Our Services may include links to third-party websites or services. We are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.

Contact Us

For questions or concerns about this Privacy Policy or your information, reach out to us:

ReLap Customer Service 

Email: [Your Email] 

Phone: [Your Phone Number] 

Address: [Your Address]

By using ReLap Services, you agree to this Privacy Policy. Thank you for trusting us with your Personal Information.